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Q Will I receive discounts for continued purchases?
A Yes, if you are highly satisfied with our products and wish to establish a long-term partnership, please contact us. We can apply for special discounts based on your purchasing history.
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Q What if I am not satisfied with the goods I received?
A Upon receiving your goods, please check for consistency with your order and satisfaction with the quality. If you are not satisfied with the quality, contact us immediately for a return or refund. If you have used the product and are dissatisfied, we will handle the situation based on your usage.
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Q What payment methods do you accept?
A We primarily use PayPal for transactions. If you prefer an alternative method, please contact us via email or WhatsApp, and we can arrange payments through pay card, Western Union, Alibaba, or bank transfer.
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Q What should I do if my goods are lost or damaged?
A If goods are lost in transit, we will contact you immediately to arrange a refund or a new shipment. We cannot be responsible for goods lost or stolen after delivery. If you receive a damaged package, please take photos and inform the courier immediately. You may choose to refuse the package or inspect the goods for damage.
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Q How long will it take for me to receive my package after placing an order?
A We maintain a large inventory, allowing us to ship orders within 24 hours and deliver within 2-3 business days. Each product detail will indicate whether it is ready to ship or the time needed for customization. Please check if the product is ready to ship before placing your order.
